Vajon egy megbeszélés (vagy annak pont a hiánya) meggátolhat-e a cél elérésében? Valószínűleg már Ön is megtapasztalta a rosszul megtartott sorsdöntő megbeszélések hatásait – az alacsony termeléstől/minőségtől kezdve a csapatmunka hiányáig, vagy a feszült hangulatig.

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Mi is az a Sorsdöntő megbeszélés?

Sorsdöntő megbeszélésnek nevezzük, ami két, vagy több ember között, magas tétekért, több választási lehetőséggel a tarsolyunkban, komoly érzelmi töltés mellett zajlik. Ezek a megbeszélések, ha rosszul, vagy egyáltalán nincsenek megtartva, a csapat vagy szervezet várakozáson alul teljesít.

Sorsdöntő megbeszélés – tréning

A sorsdöntő megbeszélés tréning megtanítja a különböző hátterű, specialitású, különböző részlegeknél dolgozó egyéneknek vagy csapatoknak, hogyan kell hasznosan felszínre hozni, és megtárgyalni az ötleteket, úgy, hogy abban mindenki részt vegyen és a különbözőség összhanggá váljon, biztosítva azt, hogy a legjobb megoldásokat találjuk meg. Ezzel a tudással garantáltan gyors, fenntartható, és széleskörű pozitív változást idézhetünk elő, ahol csak használjuk.

Fedezze fel hogyan hat pozitív irányban a Sorsdöntő megbeszélés tréning  az Ön környezetében, felvértezve Önt az alábbi gyakorlati tudásanyagokkal:

• Nézeteltérések feloldása—Aggodalmak biztonságos elhárítása megbízható, nyílt, gyakorlatias tárgyalási technikával.
• Együttműködés szembenállás helyett—vélemények és visszajelzések közvetítése és fogadása úgy, hogy az javítsa a kapcsolatokat és az eredményességet.
• Meggyőző, együttműködő beszédtechnika, lerázó helyett–Eredményesen beszélni nagy tétekről, érzelmekkel hevített, vagy vitatott témákról.
• Csapatmunka elősegítése–a megfelelő emberek bevonása a jobb döntések, az elkötelezettség és tenni akarás érdekében.

25 évnyi kutatásnak köszönhetően egy dolgot kijelenthetünk; a Sorsdöntő megbeszélés tréning kapcsán: Ha elsajátítja a tudást – melyet a legtöbb felsővezető rutinszerűen alkalmaz a sorsdöntő megbeszélések kezeléséhez – kiváltképp egy szakértő jelenlétében, akkor sokkal jobb eredményt fog elérni az egész szervezeten keresztül (a vevői elégedettségtől a közhangulatig).

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Coaching has become inextricably linked to success in today’s business world. The term coaching is part of the corporate language and used as frequently as profit, sales figures or productivity improvement in managerial, entrepreneurial, training and human resource meetings. This course defines coaching as part of a tool kit for managing successfully to optimise results.

People were already being coached at the start of the Common Era. The word coaching in today’s work environment still encompasses the act of true partnership and mutual responsibility. Coaching can be a performance tool building on technical and expert knowledge. On the other hand, it can be an empathetic instrument, in which team knowledge and communication play a major part.

Coaching in this course is a management tool that is frequently used in organisations, aimed at making optimum use of everybody’s qualities and talents in such a way, that knowledge and skills are further developed and broadened. Good coaching is an art, a major part of which is aimed at giving individuals a greater insight into choices made that impact success. There is always a correlation between coaching and practical business processes that encourage a person or team to learn. Coaching, implemented at an organisational level, can deliver great results and drive significant financial impact to the bottom line. Today’s value-based organisations use coaching to build alignment, to develop their current and future leaders and managers, and to ensure the success of corporate training programmes. Coaching is about action and results! Coaching helps individuals/teams to embrace new concepts, to cross the bridge from ‘learning” to “doing,” and to support personal and organisational success. Coaching gives the boost needed to get from where you are to where you need to be.

TARGET GROUP

Senior level and emerging leaders, managers and others with leadership roles or supervisory responsibilities

APPROACH

This training does not attempt to make managers or leaders or supervisors into coaches. The aim of the training is to focus on coaching skills to encourage the leadership team to examine and change their own behaviour and leadership styles by including the freshly learnt coaching skills. Participants will go back to their practical situation at work with an active scenario in mind, thus experiencing how coaching skills make them more effective within their daily working environment.

TOPICS

• What is coaching?
• Who is a coach?
• Behaviour of a successful coach
• Skills of a successful coach
• Coaching based on behaviour
• Coaching on ambition and life stage
• Coaching on competencies
• The DOOR coaching model
• Conducting a coaching conversation
• Giving positive feedback
• Coaching a team
• Obstacles and bottlenecks when coaching

TRAINING OBJECTIVES

Upon completion of this training participants will be able to:

• Establish and take action towards achieving goals
• Become more self-reliant
• Gain more job and life satisfaction
• Contribute more effectively to the team and the organisation
• Coach using the DOOR coaching model
• Conduct a positive coaching conversation
• Give constructive feedback to their co-workers and/or team members
• Take greater responsibility and accountability for actions and commitments
• Work more easily and productively with others (boss, direct reports, peers)
• Communicate more effectively

DURATION

Two consecutive days.

DOOR TO THE FUTURE

Follow up Training:

• How do you ensure that your managers are getting the result they need to succeed in today’s business environment? Attend the next training in DOOR’s Management Curriculum to find out.

CoachingWithPassion

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Getting people to measure the business value of IT is not easy and is even harder in a high tech company. It is critical for IT organizations to understand and document the business value they deliver to the company if they want to be seen as anything other than a cost center. Executives within corporations are surveyed not only in terms of the assessment of the impact of IT on business performance, but also the strategic objectives of the firm independent of IT.

How is IT being used, and how well is it being used is the focus of this training programme. This programme provides the learner with knowledge on  how to harness IT capability and utilise it to enhance business performance within the organisation.

Topics

• Demonstrate how and where IT can add increased value
• Handle extraordinary abundance and easy access to information
• Manage data access
• Reassess or create IT plan and approaches
• Invest to support IT plan – measure value beyond costs
• Master the capabilities needed to realize that plan
• Learn how to optimise use of IT – measure the contribution of IT in business performance

Target Group

Any employee in a management position who wants to use IT to enhance business performance.

Approach

This vILT course consists of useful presentation, participant guide and post course EL assignments for implementation.

Training Objectives

This training program provides the learner with knowledge on how to harness IT capability and utilise it to enhance business performance within the organisation.

This 2 days vILT training is divided into 3 major units:

• The interaction of business and IT: How developments and decisions in either area impact the other
• The IT acquisition process: From identifying opportunity to calculating ROI and planning the management of investment benefits after implementation
• Paradigm-changing technologies in the past, present and near future: How paradigm-changing technologies in the past offered new ways of doing business and what potentials do technologies emerging today hold for our business

By the end of the course, the learner will be able to:

• Understand how IT may have resolutions to certain business issues and may also offer new ways of working, which can change/transform the business process and lead to business advantage.
• Explain and apply IT to aid decision making under uncertainty.
• Develop value-based business cases for IT investment considering approaches that manage the benefits of IT investment.
• Understand and describe the implications/impact of IT of any major business decisions.
• Understand and describe how joint strategy planning between IT and functions/categories could lead to business advantage.
• Understand and explain how imminent technology can be applied to provide business benefits.
• Consider and visualise how new technologies contribute to the business advantage, but will require a change in processes to realise that value.

Duration

Two days. Blended- ILT/EL

DOOR to the future: follow-up courses

Various training courses from your personal DOOR development program.

ValueOfITin Business

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This highly practical workshop will improve the participants’ ability to choose and apply appropriate techniques to assess and manage risks as well as improve their skill at spotting the warning signs for projects that may be at risk.

This training programme provides a comprehensive range of risk assessment and management tools encompassing detailed risk analysis reviews on projects, business and strategies including tailoring and implementing the ‘management of risk’ framework across the organisation.

Topics

• Risk definition
• Uncertainty leading to risks
• Why should we manage risks?
• Who is a risk manager?
• What is continuous risk management?
• Risk management tools and techniques
• Failure Mode Effects Analysis (FMEA)
• Level 1: Initial Risk Screening (IRS)
• Level 2: Risk Quick Scan (RQS)
• Risk management plan (RMP)
• Uncertainty timeline
• Project planning as a risk management tool

Target Group

This training is open to all employees in a management position who has the responsibility for identifying and managing risks.

Approach

Highly interactive

Training Objectives

This training programme equips managers with the skills to identify, assess and manage risks promptly.

By the end of the course, the learner will be able to:

• Explain the importance and impact of assessing risks
• Identify sources of risks
• Use effective tools and methodologies to assess risk
• Manage organisational risks and ensure that contingencies are built into project plans in order to successfully achieve objectives
• Understand how costs can be reduced and managed through detailed risk assessment
• Understand internal controls and how they can help to manage risk

Duration

One day

DOOR to the future: follow-up courses

Various training courses from your personal DOOR development program.

RiskAssessmentAndManagement

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A razor-sharp X-ray picture of your people, your management, your market, your sales organisation, as a starting point for an implementation plan that will lead to a dramatic improvement in sales performance.

E-INTAKE AND DIAGNOSIS

SET THE RIGHT PRIORITIES:

Your Sales Strategy is the starting point for an E-Intake and Diagnosis to get a clear picture of your current situation. DOOR starts by applying one or more effective performance scans, which depends on your objectives or on the problems/challenges you are facing. DOOR offers internet or intranet-based measurement to identify the measurable improvement potential of your organisation, people, sales processes, sales organisation and sales management. The outcome of this measurement can lead you to reconsider your strategic choices or help you to set the right priorities for implementation and execution.

SALES EXCELLENCE SCAN:

Measures internally how your organisation scores in relation to the 17 critical factors, in order to build a world-class sales organisation.

SALES PROCESSES SCAN:

Measures internally the actual sales process indicators in your organisation: activity and results, time management, sales channels and conversion rates.

MARKET PERFORMANCE SCAN:

Measures externally customer loyalty, satisfaction, and perception of your company’s performance versus the competition.

SALES COMPETENCE SCAN:

Measures the competencies of effective sales professionals during the short, mid and long-term sales cycles.

SALES LEADERSHIP SCAN:

Measures internally individual competencies, leadership styles and coaching skills of your sales managers.

SALES CHANNEL MONITOR SCAN:

Measures externally your position amongst resellers in your sales channel with respect to third parties.

SWOT AND DRIVERS OF CHANGE SCAN:

Measures internally the criteria to start a strategic planning process according to the middle and top management’s perception.

EMPLOYEE SCAN:

Measures internally the perception and satisfaction of employees.

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Internal trainers and managers who currently or are about to manage, supervise and train their own team.

APPROACH

The training consists of a continuous sequence of discussions, interactions and practical exercises. The participants will receive the video recordings of their own performance at the end of the course.

TOPICS

• How to present yourself?
• What to do to motivate and train others?
• How to prepare a training course?
• How to maintain the participants’ attention?
• When and how to use audio-visual tools?
• How to create a logical and recognizable structure?
• How to work with a group?
• How to increase the level of trust others have in you?
• How to avoid losing this trust?
• What is the purpose of a role-play?
• How to organise role-plays?
• How to prepare a script?
• How to enthuse participants?

TRAINING OBJECTIVES

Following this intensive training course you will be able to:

• Support and train people in an even more result-focused manner
• Face groups confidently and enthusiastically
• Exceed employee’s wildest expectations

DURATION

Three days (two consecutive days and one return day)

DOOR TO THE FUTURE

Follow up Training:

• Various training courses from your personal DOOR development programme.

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Are you achieving the business results you and your company need to succeed today? Do your managers know how to increase shareholder value? Do your managers understand the analysis process required to make sound economic investments? Are your managers knowledgeable in the use of ratios and variance analysis to analyse financial results? Are your managers accountable for managing their budgets?

DOOR’s “Finance for non-financial professionals” training allows your managers to increase their knowledge and understanding of the financial aspects of managing a business. The training is ideal for all non-financial personnel who need a better understanding of the financial aspects of the business in order to perform their responsibilities.

TARGET GROUP

This training is intended for all non-financial supervisors and managers who make day-to-day operating decisions. This could include team leaders, crew chiefs, leads, new supervisors, middle managers or senior leaders. “Finance for non-financial Professionals” is a two-day course designed to provide non-financial personnel with the necessary financial skills to succeed in today’s business climate.

APPROACH

The training course consists of a continuous sequence of discussions, interactions and practical exercises.

TRAINING OBJECTIVES

Following this intensive training course you will be able to:

• Understand the role of finance in achieving business objectives and the major finance functions
• Read and interpret key financial reports
• Follow sound economic practices in making capital decisions
• Know the principles of preparing meaningful budgets and have a sense of  accountability for the budget performance
• Understand your role in the protection and management of corporate resources including the conservation of working capital
• Analyse budget variances
• Understand the difference between cash flow and profit
• Demonstrate the impacts on the creation of value
• Analyse performance with financial ratios and variance analysis
• Use contribution margin and breakeven analysis when making decisions
• Understand and prepare an investment cash flow
• Describe and prepare the schedules involved in a master budget

DURATION

Two days with optional scheduling.

DOOR TO THE FUTURE

Follow up Training:

• Various training courses from your personal DOOR development programme.

Finance4NonFinancials

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Managers will leave this course ready to lead their work units’ with an  improved ability to successfully train employees new to a task or job. This training enables managers to apply cutting edge techniques in order to achieve improved business results. Managers will gain practical management techniques, acquire a model for developing an on-the-job training programme and learn how to work with their key employees so that they can excel as trainers for employees new to a task.

TARGET GROUP

This training is intended for any employee who provides guidance, leadership or manages another employee. This includes team leaders, crew chiefs, leads, new supervisors, middle managers or senior leaders.

APPROACH

Like all DOOR training programmes, “Effective on the Job” training, is competency-based,which reflects current thinking on the essential management skills and knowledge required globally. This programme provides the latest techniques and applications that will help you perform your job with the right skills.

TOPICS

• How to Perform a Task
• Training a Task Correctly
• Coaching a Job Task
• Evaluating a Job Task
• Implementing Your OJT Process

TRAINING OBJECTIVES

Upon completion of this training, participants will be able to:

• Properly and thoroughly prepare to train employees new to jobs or tasks in their work unit
• Value the importance of employees learning their tasks and jobs in the most effective manner
• Effectively work with your best employees or assigned trainers who you consistently use to perform on-the-job training in their work unit
• Provide a standard format to understanding a task or job by recognizing the individual tasks involved and the task’s steps
• Conduct effective on-the-job training sessions that result in employees learning fast, correctly and exercising confidence when working on their own

DURATION

This is a one-day training with optional scheduling designed to meet your needs

DOOR TO THE FUTURE

Follow up Training:

• Various training courses from your personal DOOR development programme.

Effective On The Job Training

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In modern client-oriented organisations, effective decisions cannot be made by one person. The complexity of the issues that you are involved with requires that you are able to work with teams, but also in teams. In short, a manager should be able to put together a team and be able to function in a team. Everyone knows what a good team is – a good team performs successfully. But how do you create the best team? How do you optimally contribute to team spirit and performance?

TARGET GROUP

Executives, this could include team leaders, crew chiefs, leads, supervisors, middle managers or senior leaders.  Employees, who want to learn, grow and flourish as a team.

APPROACH

Through self-analysis participants recognise the role they unintentionally assume in a group. The participants draw up an overview of the tasks that they can take on in the group. In the training group they gain experience with orientation, motivation and “how do I perceive another, how do others perceive me?”

TOPICS

• Working with teams
• Advantages and disadvantages of teams
• Characteristics of successful or weak teams
• Conditions for creating teams
• Introduction of teams
• Composition of a team
• Coach a team
• Behaviour of team members

TRAINING OBJECTIVES

Upon completion of this training, participants will have gained knowledge and skills with regards to:

• Selection of a successful team – structure of a selection interview
• Communication, motivation and management style in relation to team building
• The ability to sense the atmosphere in which team building can take place
• The phases of team work
• Filling vacancies in order to strengthen an existing team
• How to improve and expand a limited result through analysis of the group process
• How to recognise conflicts and inefficiency in the earliest stage

DURATION

Two consecutive days.

DOOR TO THE FUTURE

Follow up Training:

• Various training courses from your personal DOOR development programme.

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TARGET GROUP

Young executives, managers and employees who want to achieve more in less time and are determined to make free time, so they can spend it to their own liking, without having to get out of other duties and responsibilities.

APPROACH

In addition to being presented with the theory, actual practice will also take place in ‘Thinking & Doing’-systems, which contribute towards the more effective use of time. You will go back to your practical situation with an active scenario.

TRAINING OBJECTIVES

Upon completion of this training, participants will be be able to:

• Recognise more quickly those things that can be done better, more efficiently and more effectively
• Feel that they have more control over their lives
• Read more quickly and go through the constant flow of papers and e-mails more effectively and with greater pleasure
• Give others more attention in shorter talks
• Not wait for the ‘wind’ but will start rowing themselves

TOPICS

• Insight into time, own time
• SWOT analysis on time
• The whys of a 70-hour working week
• Making an inventory of the starting points
• Teamwork and leadership
• Working with and not against the system
• Self-management
• Who are your internal and external customers?
• Who deserves how much time?
• Anticipating tomorrow; preventing thinking
• Handing over and delegating
• Preventing that others ‘guide’ you
• The stack of paper
• Setting priorities
• Time for yourself
• Care for colleagues and private life

DURATION

Two consecutive days.

DOOR TO THE FUTURE

Follow up Training:

• Various training courses from your personal DOOR development programme.

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